This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Free delivery to Latvijas Pasts parcel terminals for orders over €50

Privacy policy

Privacy Policy
Last updated: March 17, 2025

This Privacy Policy describes how SIA “Learto” (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.lumedrinks.com (“the Site”), or otherwise communicate with us in connection with the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or any other individual whose information we process under this Privacy Policy.

Data Controller:
SIA “Learto”, Reg. No. 40203625589
Registered address: Alejas iela 12C, Valmiermuiža, Valmieras pagasts, Valmieras novads, LV-4219, Latvia

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

Information you provide directly to us:

  • Contact information: name, address, phone number, email address

  • Order information: name, billing and shipping address, payment confirmation, phone, email

  • Account information: username, password, security questions

  • Customer support information: details you share when contacting us

Certain features of the Services may require you to provide specific information. If you choose not to provide it, this may limit your access to some options.

Information about your usage:
We may automatically collect data about your interactions with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include device information, browser data, IP address, network connection details, and information about how you use the Site.

Information from third parties:

  • Technology partners such as Shopify

  • Payment processors that handle transactions on your behalf

  • Online tracking tools (pixels, cookies, etc.)

How We Use Your Personal Information

  • To provide the Services: process payments, deliver products, maintain accounts

  • For marketing purposes: with your consent, send emails, promotions, and personalized offers

  • For security: prevent fraud or misuse

  • For customer support and improvement: respond to inquiries and improve our Services

Cookies

We use cookies to operate the Site, remember your preferences, analyze user behavior, and improve our Services. For details, please refer to Shopify’s Cookie Policy.

You can change cookie settings in your browser. Disabling certain cookies may affect the functionality of the Site.

How We Disclose Your Personal Information

We may share your personal information with:

  • Service providers (IT support, delivery partners, customer service, payment processors)

  • Marketing partners

  • Group companies

  • With your consent (for example, when using social media tools)

  • As required by law or to protect our rights

Third-Party Websites and Links

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before submitting any personal data.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from children. If you are a parent and discover that your child has provided personal information, please contact us so we can delete it.

Data Security and Retention

We use technical and organizational measures to protect your data; however, no system is 100% secure. The duration of data storage depends on the purpose, legal requirements, and other relevant factors.

Your Rights

Depending on your place of residence, you may have the right to:

  • Request access to your data

  • Request deletion of your data

  • Request correction of inaccuracies

  • Receive your data in a portable format

  • Object to or restrict data processing

  • Withdraw your consent

  • Appeal if your request is denied

  • Opt out of marketing communications (via the unsubscribe link in our emails)

To exercise these rights, please contact us using the information below. We may request additional details to verify your identity.

Filing a Complaint

If you believe we have mishandled your personal data or are unsatisfied with our response to your request, you have the right to file a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija) at www.dvi.gov.lv

International Users

Your data may be transferred to countries outside the EU. In such cases, we use legally recognized safeguards (such as EU Standard Contractual Clauses).

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: Liene@lumedrinks.com

Address: Alejas iela 12C, Valmiermuiža, Valmieras pagasts, Valmieras novads, LV-4219, Latvia

Data Controller: SIA “Learto”